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DSCF0557West Plains Missouri Job Center

3417 Division Drive Suite 1
West Plains, MO 65775
Hours: MonTuesThursFri 8 a.m. to 4 p.m. and Wed 9 a.m. to 4:30 p.m.
(417) 853-4418 (Teri Ebel)

The Missouri Job Center in West Plains helps both job candidates and employers.

Job candidates will benefit from job matching, job search resources, measurement of and certification of skills, resume writing assistance, work-based learning and job seeking skills workshops, including career exploration, career networking, resume preparation, interview process, basic computer skills and more.

The center can help businesses thrive. Their free services for employers include job postings on, job fairs and hiring events, WorkKeys/NCRC training, on-the-job training, Work Experience program, labor market information, interview/orientation space, collection of resumes/applications, screening of candidates, other training opportunities and more.

NCRC stands for National Career Readiness Certificate, a product/service of the Missouri Job Center that benefits job seekers and business customers. The NCRC is used for screening, hiring and promotion, as well as for fulfilling training needs for existing employees.

The NCRC increases our economic competitiveness, connecting Missouri businesses with workers who have certified proficiency in basic workplace skills. When new customers enter a Missouri Job Center, the free WIN Initial Quick Assessment provides the first step on the path to obtaining a National Career Readiness Certificate. Initial screening and NCRC testing is gnerally provided by Missouri Job Centers free of charge.

TO earn an NCRC certificate, the WorksKeys Assessment is used to identify your skill levels in three specific areas: Applied Math, Locating Information and Reading for Information. These three skills are highly desirable in the workplace, both for new hires and for promotions to higher-paying jobs with more responsibilities. Applicants unable to score high enough to earn an NCRC on the first attempt can work to improve their scores. Access to internet-based remedial software is made available by the Missouri Job Center. Remediation must be successfully completed before you will be allowed to retake the assessments to earn an NCRC.

There are four achievement levels for the NCRC: Bronze, Silver, Gold and Platinum. They are issued based upon the scores of the three assessments mentioned above. The job seeker’s assessment scores are entered in the Division of Workforce Development’s case management system to assist Missouri Job Center staff in finding a good job match for that client.

The WorksKeys Assessment to earn the NCRC is administered by appointment only. Contact the Missouri Job Center in West Plains, (417) 256-3158, to schedule your appointment. Limited space is available for each assessment session.

Missouri Job Center offers Priority of Service for Veterans, in which veterans and spouses who meet eligibility requirements receive access to services such as job listings earlier in time than the non-eligible or instead of or before non eligible persons. Who is an eligible person? Veterans who have served at least one day in active military, naval or air service AND was discharged under “other than dishonorable” conditions or eligible spouses of 1) any veteran who died of a service-connected disability; 2) any member of the armed forces serving on active duty who, at the time of spouse’s request of priority, has been listed for at least 90 days as a) missing in action, b) captured in the line of duty by a hostile force or c) forcibly detained or interned in line of duty by foreign government or power; 3) a veteran who has a total disability resulting from a service-connected disability; or 4) a veteran who died while a total disability, resulting from a service-connected disability, was in existence.